Shipping policy
At Herbal Care, we are committed to delivering your order safely, securely, and discreetly.
π¦ Order Processing
Orders are generally processed within 1β2 business days after confirmation.
Once your order is shipped, you will receive shipping/tracking details where available.
Orders placed on weekends or public holidays may be processed on the next business day.
π Delivery Time
Delivery across India generally takes 3β5 business days after dispatch.
Delivery times may vary depending on your location, courier availability, weather, holidays, or other unforeseen circumstances.
Remote locations may require additional delivery time.
π Discreet Packaging
We understand the importance of your privacy. Your order is packed in plain, discreet packaging without unnecessarily displaying the product name on the outside.
π° Cash on Delivery
Cash on Delivery (COD) may be available for eligible locations. COD availability can depend on the delivery address and courier service.
π Incorrect Address / Failed Delivery
Customers are responsible for providing a complete and accurate shipping address and contact number. If a delivery fails because of an incorrect address, unavailable recipient, or refusal to accept the parcel, additional shipping charges may apply for re-shipping.
π Shipping Support
For questions regarding your order or delivery, please contact our customer support team with your order number.
Herbal Care
Quality Products β’ Secure Delivery β’ Customer Privacy